Cons. 1424 Old Knoxville Hwy, The negative is the cost of food and beverages once inside the property..VERY expensive.But if you stay on site then you can visit your room for lunch. Understandably, many Knoxville residents invest in season passes to enjoy Dollywood's theme park all year round. Over priced tourist trap with extremely poor service. Wilderness at the Smokies (Sevierville, TN): What to Know BEFORE You Bring Your Family Find Your Family Vacation Wilderness at the Smokies 1424 Old Knoxville Highway, Sevierville, 37876, TN 931 Reviews Enter Your Trip Dates 1 Room / 2 Adults Price not available for the given date range. 1. All Dining All Dining NEW! Which of course was no help. Lake Wilderness (Outdoor) R.L. In broad daylight!!! 4. Taxes and fees that are shown are estimates only. C ph espresso m v v bc hi sa - ngon tuyt ho khi thng thc ring hay khi thm ng. Call now to book your stay! This waterslide whisks riders through 450 feet of water curtains, tunnels, twists and turns, and a final drop of nearly 60 feet just before the finish. The perfect gift and can be used towards lodging, onsite shops and restaurants. Wilderness is home to the Wild WaterDome , Tennessee's Largest Indoor Waterpark, which features a see-through roof that will weather-proof your vacation and give you the opportunity to tan inside all year long. Sleeps 82 bedrooms3 beds. Also, the in room menus were sticky, and filthy. 8. 8. Share via link. We will definitely stay on site on our next visit. I was told they could not read the card, they would look at it, then help me at checkout. Get in line at 8:45 at the latest to take your things in to find a seat. As of Nov 8, 2022, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies - Stone Hill Lodge on Nov 27, 2022 start from $110, excluding taxes and fees. It seemed like they really just didnt want to make items. We promptly left. There was zero storage so we ended up using the table for our luggage. We purchased the soaky + wilderness combo with the all stay passes for the kids (5, 7 & 8). Close. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Check in was super busy and the front desk agent was super rude and didnt have any maps and wasnt helpful at all. There wasnt as much in this area to keep the kids entertained as I had expected there to be, based off of the website. The resort is beautiful and you can see the mountains from every angle. View Deal. Mattress pad on sofa bed with visibly dirty when we arrived, empty candy wrappers folded up in sofa bed. They can all be found in the Mountain Marketplace and Deli. They constantly ran out of food, which would have been understandable had the restaraunt been more than half full at the time we went. The food on the property is expensive. There was no pre-check-in available so it took about 20 minutes to check-in. Do NOT do the buffet for breakfast. It seemed like they really just didnt want to make items. $108 roomsXXL. We just returned from a 3 day trip to Wilderness in the Smokies in Tennessee. Our Waterparks are Included with Your Stay! Tripadvisor performs checks on reviews. Resort0.1 mi to Wilderness At the Smokies. Reported to guest services, they did not even apologize. True children are free. She would promise to call me back, never did. Try all our attractions with our Adventure Pass. The arcade was also a lot of fun. Happy to see a full service deli area w sandwiches, snacks, drinks , desserts& YES a Full Service Starbucks ! Cons. 1424 Old Knoxville Hwy, Sevierville, TN 37876 Directions. Away. The hotel needs to have a cleaning staff walking around and vacuuming. The waterpark was wonderful. We tried to order food and guest services apologized that room service isnt answering calls. The perfect gift and can be used towards lodging, onsite shops and restaurants. The kids enjoyed several water slides of different sizes. They deli was out of that, but we heard an employee say, Just put extra milk in there and theyll never know. At that point, I decided that was enough. The food on the property is expensive. Her are my negatives: 3.5-star family-friendly resort connected to the convention center. We were in line to get a snow cone when we seen them!!! The second day I got in line at 8:45 and we actually got a table for the day.The staff was great from the front desk to the room cleaners. Tripadvisor performs checks on reviews. Get The Smoky Mountain Insider Straight To Your Inbox Places To Stay Cabins Hotels Condos Private Rentals Camps & RV Parks Pet Friendly Big Cabins They give you a coupon book upon check-in and a sales pitch to do other touristy things in the area, along with trying to get you to sign up for a tour of their timeshare across the street. My family and I left Nashville late last Thursday and arrived at Wilderness around midnight and checked right in. Fast forward to check out, NO ONE looked into the gift card. My tip is to purchase the MEGA STAY PASS. We were very excited to come here, but ended up being frustrated most of the time. Closed for the season Salamander Springs (Outdoor) S.H. View Website. If you stay at the Stone Hill Lodge hotel, you'll get better rates. The people are friendly and helpful. Review tags are currently only available for English language reviews. Officials with the resort held a special groundbreaking event recently to mark the occasion. Pros. Even if it ruins your vacation. We paid 900 dollars to drive to another water park!!! Please see our partners for more details. The water park was filthy (food everywhere on floor). Staff seemed miserable and there was overflowing garbage as well as dirty diapers on the ground. everything was poor service, food quality poor and price high, staff rude, rooms small and not clean, posted hours of service are not correct they just open and close things when they feel like it, have to have ID to get a drink even if you just got one from that person. Wilderness at the Smokies is a very family oriented place. Navigate the Tree Top Towers ropes course, play laser tag in the Fury in . Again, all cleaned up each morning. Call 877-325-9453 for additional information. In comparison to other waterpark resorts Ive stayed at, the noise from the room upstairs was bearable. Very stressful, very demanding needs. No where near enough seating for amount of people allowed in. Lock in the lowest price from these sites. Her are my negatives:1. We eat very clean and healthy, so the food in the other restaurants just was not what we normally eat, so finding the food at the deli was great!I don't know that we would go back, just because we don't usually go places like this, but it was very much worth the trip and we do recommend it for family fun. They called our room 1-2x a day to push us to do these things, despite us telling them we werent interested. 6. Located inside Hidden Trail youll find our brand new Starbucks Coffee counter. She actually charged me $289 AGAIN! WiFi was useless. . +18773259453. All of the festivals and seasonal celebrations are full of exceptional music, exquisite decorations, and delicious food. Wilderness is a whole new concept of FUN for your Smoky Mountain vacation! This place would get more stars if the sales staff were not so heavy handed. Our lowest price. Overall had a wonderful stay, Stayed in Bunk Room w Queen Bed & pullout w sleeper Had nice balcony . It disconnected every 20-30 seconds. The place was nice. We ordered a coffee from Starbucks at the deli and requested whipped cream. Enjoyed the lazy River and lounging by the pool. Wilderness at the Smokies also includes plenty of on-site dining options . Next time we are in the area, Im sure we would pay to use the water parks, but will not stay in the hotel again without someLet me start by saying the water parks are great! data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKAAAAB4CAYAAAB1ovlvAAADOUlEQVR4Xu3XQUpjYRCF0V9RcOIW3I8bEHSgBtyJ28kmsh5x4iQEB6/BWQ . Featuring a queen-size bed and fold-out sofa on one side, and a full-size bed with a bunk overhead on the other side, we could keep the kids somewhat separated . N/A 830a-10a Back Country Arcade S.H. (The energy-efficient transparent roof even allows for year-round tanning!) Enjoy free WiFi, free parking, and an outdoor pool. The day pass is 99 dollars on weekends for Friday, Saturday and Sunday; please call to see if it's available. We did not drink them but was charged anyway. Also, the extreme noise from the people 1 floor above us during quiet hours which is after 11pm. The reason I gave it 4 instead of 5 stars was the food. Wilderness is a whole new concept of FUN for your Smoky Mountain vacation! Grizzlys Grill over charged us and gave us two non-alcoholic drinks even though we were carded and paid for the real deal.8. This worked well, all except the day they closed due to thunderstorms in the area. Try all our attractions with our Adventure Pass. But didnt help the grandparents. This in and off itself was a big enough turn-off that we will never be back. Choose your dates for more accurate prices. Tripadvisor performs checks on reviews. Small rooms- The kitchen was nice, but it took up too much space. Wilderness at the Smokies is the largest indoor waterpark in Tennessee. Each floor had ice machines near the elevators but had a huge sign not to fill up coolers. 9. 2. Wilderness at the Smokies is a very family oriented place. ng k Starbucks Rewards ngay hm nay. Grizzlys Grill over charged us and gave us two non-alcoholic drinks even though we were carded and paid for the real deal. (No exaggeration) Restaurants near Wilderness at the Smokies Restaurants near Wilderness at the Smokies 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358 Read Reviews of Wilderness at the Smokies Texas Roadhouse #20 of 176 Restaurants in Sevierville 606 reviews 180 Collier Dr 180 Collier Dr, 37862-6901, Sevierville, Tennessee 4 miles from Wilderness at the Smokies This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 9. This field is for validation purposes and should be left unchanged. Wilderness At The Smokies (Water Park Resort) Tour & Review with The Legend 61,153 views Jun 20, 2021 Join Molly & The Legend as they show you around the wilderness at the smokies water park. Wilderness at the smokies recs? TN Closed for the season Adventure Forest Arcade R.L. Majority of the staff was new or in training, so no one knew what they were doing. TN The housekeeping staff left our door unlocked all dat and the third morning gave us towels but I had to call to have them make our beds. Wilderness at the Smokies officials recently announced that they are starting on a $40 million expansion and renovation, the largest in the resort's history to date. 4. Based on 4 people (Maximum 4) . Then, a week later, Kate gets involved. $114. 6. My kids were so disappointed, I could have just cried realizing that we paid for no amenities!!!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Pros. Mountain Aire Inn Sevierville. C ph Espresso ca chng ti, Latte ca bn. There was zero storage so we ended up using the table for our luggage.2. Over priced, overcrowded, filthy tourist trap, Good stay, exspecially for the water park, Holiday Inn Express & Suites Pigeon Forge - Sevierville, Blue Mountain Mist Country Inn and Cottages. 3. There is no shuttle to Soaky, even though the park is owned by wilderness. If those bugs are crawling around in the broad daylight, just imagine which ones are hiding in the darkness!! They deli was out of that, but we heard an employee say, Just put extra milk in there and theyll never know. Starbucks - Stone Hill Lodge - Wilderness at the Smokies Home // Dining // Starbucks - Stone Hill Lodge Starbucks - Stone Hill Lodge Located inside Hidden Trail you'll find our brand new Starbucks Coffee counter. The beds are terribly uncomfortable!3. If you check in between 4 and 6, let's say 7 to save you a headache, you will wait in a HUGE line for hours or in your car and your room will most likely NOT be ready. Any insight into what it's like? This resort is great if you have smaller children , my 15 yr old got bored after 2 days esp since the outdoor water parks were closed due to the weather . This is the worst resort ever!! My family had a fantastic time in them! Ok, this is our 5th time to this resort, so we are very familiar with it. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Waterpark Tip: The park opens at 9am. A full-service coffee shop making all of your Starbucks favorites. Flexible schedule, health accommodations, good pay. Busy time times to keep things clean throughout the day..seemed as if most the cleaning was night and morning..I'm not being picky, but with a place that nice, just a little more budget spent on service training, amd it would be a 5star resort. As stated. had a great time and would definetely come back.. Its our 4th year visiting and we look forward to coming back every year! 930a-11p 830a-11p 830a-9p Early Bird Special R.L. Unbelievable. Staff was friendly and the facilities were clean. Taxes and fees that are shown are estimates only. The rooms were spacious. 2.4 miles from Wilderness at the Smokies Resort Free Wifi Free parking Breakfast included Baymont by Wyndham Sevierville Pigeon Forge View Hotel 1,012 reviews 2.6 miles from Wilderness at the Smokies Resort Free Wifi Free parking Mountain Aire Inn View Hotel 198 reviews 3.1 miles from Wilderness at the Smokies Resort Free Wifi Free parking 7.7 Good (1804 reviews) Excellent location Very good service. my two children and myself has now been here twice and have had a blast both times, the water parks are great the only thing that would make it betting my opinion is a little better beds other than that it was a great time. The stay pass was ok the mini-golf was on the small side with no obstacles, there were only 8 lanes for the mini-bowling & 2 were broken. Deals. Be sure to enjoy a meal at any of the 7 onsite restaurants . Make a splash on your next Pigeon Forge vacation by staying at Wilderness at the Smokies, located at 1424 Old Knoxville Highway in Sevierville, Tennessee. Majority of the staff was new or in training, so no one knew what they were doing. Loud! We arrived late on a Friday evening and we were excited to check out our room, which was perfect for our family. Starbucks. The service is great and the atmosphere is very happy and relaxing. The customer service were very helpful and worked with us on a monetary reimbursement. (877) 325-9453 The lodge was very pushy for other outside activities. The cards were to provide unlimited use but bowling and the laser maze would always error and say insufficient funds, requiring a reset from the front desk of the arcade. Short breaks, Not enough time to eat, Work and personal have no balance, Some days you work a 12 hour shift and they EXPECT you to stay, Not flexible schedules, You lose your bonus over the smallest things, You get chewed out over the smallest things. The service is great and the atmosphere is very happy and relaxing. The rooms are large and lovely, the water park and arcade are nice but crowded. 2. Hotel. We paid too much for this and wont be back. Would not recommend this place at all! 37876. We got the family suite that had a full kitchen, living room area and slept about 9 people. I had to call her back 3 times. Guest services never answered the phone when we called for towels. 6. A full-service coffee shop making all of your Starbucks favorites. Pay a visit to the fitness center and stay energized and fit during the duration of your stay. It was very bait and switch.. extremely sneaky.Also, the place was dirty in the hallways and gamerooms, stuff on the floor everywhere.. Now it was was absolutely packed so it os somewhat understandable but still, seemed like they could get a couple people to stay around I. There were kids in line in front of us, and they were laughing about it. The cleaning staff was great Service Excellent . The Coffee Canteen The Coffee Canteen serves up freshly roasted Bella Goose coffees and teas daily. 08/29/22 The wave pool is closed, the large indoor hot tub is closed, the outdoor water park is closed. minecraft region to coordinates; mirror boy band members injured; seven deadly sins fanon more. The arcade was also a lot of fun. Sevierville, We ordered a coffee from Starbucks at the deli and requested whipped cream. 1424 Old Knoxville Highway, Sevierville, TN 37876 Directions. Craving a delicious made to order deli sandwich or maybe your favorite candies or ice cream for that sweet tooth of yours? Starbucks near West Town Mall has been closed due to pro-union protests. You couldnt use the table with the couch bed extended so we moved our table & chairs to the balcony. Located in Sevierville, TN Wilderness at the Smokies provides high-quality services for hotel guests. Check-in was a breeze and the front desk staff was very friendly. Perfect for the whole family! We were in the hotel all day Friday and Saturday, without seeing any other sites and it was really great. Queen Murphy Deluxe Suite Poolside. The crowd was polite and our time was very enjoyable so much we booked an extra day to stay but unfortunatelly had to return home. BUT THE ONE THING THAT GOT ME THE MOST, WAS THE FULL GROWN COCKROACHES crawling out from around the snow cone machine in the water dome!!!!! She did this 3 times. Based on 4 people (Maximum 4) . WiFi was useless. This is the version of our website addressed to speakers of English in the United States. Adventure Forest, the 25,000-square-foot indoor family adventure center, gives you the chance to dry off with a variety of games and challenges. Featured packages and special offers include early check-in package, mini golf, souvenir package for two, kid's essential swimmers, birthday packages and more. If you don't know anything about Wilderness at The Smokies, it is located in Sevierville, TN and it has both an indoor waterpark and an outdoor waterpark right on the grounds. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Rude. This hotel has it's own outdoor water park (Salamander Springs), however you will have to take a super quick shuttle to get to the indoor water park and Lake Wilderness outdoor water park. It was all worth it. 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