We found a childs earrings on one of the hotel room floor. Even though the reviews on here were bad, we ended up at the Thirsty Miner our last night because we waited so late to eat. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Honestly if the review was on service alone 5 star. I have always felt the good hotels earn my future business. Wilderness at the Smokies 1424 Old Knoxville Highway, Sevierville, TN 37876 Directions +18773259453 View Website Located in Sevierville, TN Wilderness at the Smokies provides high-quality services for hotel guests. Please remember the Wilderness is a family resort and we ask all guests to be respectful of each other, and our staff, as COVID-19 regulations and philosophies evolve. It crashed a little before 6pm at about 6,000 feet. We went into this room to find about 6 LIVING water bugs running around by the door! 0.8 miles from Wilderness at the Smokies Resort Free Wifi Free parking Breakfast included Econo Lodge View Hotel 238 reviews 1.2 miles from Wilderness at the Smokies Resort Free Wifi Pool Special offer Visit hotel website Breakfast included Hampton Inn Sevierville View Hotel 850 reviews 1.3 miles from Wilderness at the Smokies Resort Free Wifi During your visit with us, stayover service is not provided unless requested. Have you stayed at the Wilderness at the Smokies resort? Prior to a guests check-in, all lodging units are disinfected utilizing hospital-grade cleaning products with special attention paid to high touch points. When we arrived the front desk was rude and acted like they had better things to do than check us in. Queen Murphy Deluxe Suite Handicap Accessible Based on 4 people (Maximum 4) . Now get the latest and best coupon codes for Wilderness at the smokies , America coupons and promo codes to save more on this store. you have to walk all the way around and down the main lobby to access it. We came to venture out and do other things around the area. 4. Definitely not worth $45.00 for two people (drinks were extra). 3. Sevierville, The bathroomohdon't get me started - toilet seat was broken, have to move fully into the bathroom to close the door. Honestly, Id stay here in the winter if it were warmer water. I swung by the front desk (the general help desk) to collect an item that was lost and had to stand in line for 15 mins. This hotel has it's own outdoor water park (Salamander Springs), however you will have to take a super quick shuttle to get to the indoor water park and Lake Wilderness outdoor water park. based on 8 people (maximum 16) 3,667 square feet 3 bedrooms / 2.5 baths / full kitchen / 2 levels master bed: (1) king bed, (1) queen bed 2nd bed: (1) queen bed 3rd bed: (2) queen beds family room: (2) queen sofa-sleepers kids play cubby gas fireplace private back terrace game room w/pool table lcd tv's & dvd players Wilderness at the Smokies Rustic Mountain-Modern Charm WITH WORLD-CLASS AMENITIES Wilderness at the Smokies Waterpark Resort and Family Adventure Center is a luxurious vacation and meeting destination. Wilderness at the Smokies - River Lodge 1424 Old Knoxville Hwy Sevierville, TN 37876 Phone: 865-429-0625 Reservations: 877-325-WILD (9453) E-mail: info@wildernessatthesmokies.com Wilderness at the Smokies - Stone Hill Lodge 190 Gists Creek Rd Sevierville, TN 37876 Phone: 865-428-5770 Reservations: 877-325-WILD (9453) Very disappointed! Joint Base Charleston AFGE Local 1869 Call now to book your stay! Based on 4 people (Maximum 4) . This is the version of our website addressed to speakers of English in the United States. Unlimited Ice Skating With Room Booking Wherever you want to buy, The Wilderness at the smokies is honored to provide you . We werent informed of this prior to arriving nor at check-in. more. This was nice to be able to eat there while we took a quick lunch break from the outdoor wAterpark. Location & Hours 1424 Old Knoxville Hwy Sevierville, TN 37876 Get directions Edit business info Amenities and More Prices are the average nightly price provided by our partners and may not include all taxes and fees. However, we could've had enough to do without venturing out. I will say the waitress was very nice and kept checking on us and clearing dirty plates. more. Guests who are not fully vaccinated are encouraged to wear protective face coverings when indoors. Review of Wilderness at the Smokies Resort Reviewed April 12, 2022 This is my first review of a hotel we stayed at. Please note: Requested services carry an additional fee. This is the perfect Gatlinburg & Pigeon Forge family friendly resort that you will s. Food was mediocre at best. There is a gate on the wyndym building (7 I think) but its always locked and you cant get in. Modeled after the huge water parks in the Wisconsin Dells, and owned by the same family company that operates many of them, the Wilderness at the Smokies Resort is a mountain-themed cousin to its fabled Midwestern predecessors.Kids run free here, and the resort is packed with activities for them . We stayed in the main lodge and took a shuttle up to Stonelodge to check out the kiddy water park area. They said it sometimes happens with the rain. Wish there was vacuum available since room service doesn't come in the room during the stay. King Suite with Couch. they don't have a smart TV. Busy time times to keep things clean throughout the day..seemed as if most the cleaning was night and morning..I'm not being picky, but with a place that nice, just a little more budget spent on service training, amd it would be a 5star resort. As stated. had a great time and would definetely come back.. This year however I guess they are doing maintenance on the kids tower on the dome. The property could use a good renovation, it is dated. Sleeps up to 6 guests Our Double Queen Suite at the Wilderness at the Smokies will sleep. We stayed 9 nights and there were 10 of use and 4 kids so. Honestly, I did not know what to expect since I had read alot of differing reviews..we had a great time. Family-friendly resort offers plenty to do for the kids, including three water parks, an arcade, laser tag, mini golf, and more . (1,508) Traveler (1242) Room & Suite (403) Pool & Beach (216) About 3.5 Very good 3,520 reviews Everything in the indoor waterpark was open but I probably would not stay here to only use the waterpark, as I do not feel its enough to do for my kids. Wilderness at the Smokies 1424 Old Knoxville Highway, Sevierville, 37876, TN 931 Reviews Enter Your Trip Dates 1 Room / 2 Adults Price not available for the given date range. TN Mattress was lumpy and pillows hard as rocks.More. We waited for drinks at our cabana in the forest for over an hour before we decided they were not coming and went to get them ourselves. This is the version of our website addressed to speakers of English in the United States. Review tags are currently only available for English language reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. sink is outside the bathroom, so no privacy getting ready. Wilderness at the Smokies outdoor and indoor waterpark access is included with your stay. Wilderness is a whole new concept of FUN for your Smoky Mountain vacation! If we wanted to order off the menu, it was room service or carryout. Reopened at 4 until ??? We just got back from our stay at Wilderness at the Smokies. For what you pay for a night in the lower suits you would think a smart TV and better wifi would be included in your stay For the guest services. We had a room poolside. There are two hotels that are a part of Wilderness at the Smokies. 1424 Old Knoxville Hwy, For more information, visit their website at wildernessatthesmokies.com . . This field is for validation purposes and should be left unchanged. We called the desk to inform them again of bugs- we were offered another room. Located on the banks of the Little Pigeon . Obviously the waterpark was a hit and great for filing in time on our itinerary, usually 2 hours in the morning, 2 hours in the evening/night. 10? No room service until 4pm. If you can catch it during happy hour which is maybe 3 to 6 in the day, its actually pretty cheap. I have never in my life had to ask for another room. Overall, we had a great time and will definitely return the next time we are in the area. I booked a Bunk Bed room at the River Lodge building, which was perfect for my kids ages 6 and 7. The service at the concession areas was very slow. Its a shame, but we wont be back. Step 2: Select a room. Arcade - again kids loved it. King Suite Handicap Accessible Based on 3 people (Maximum 3) . Resort Map LODGING: The firefly grill was pleasantly surprising. 5.0 km from Wilderness at the Smokies Resort Free Wifi Free parking Breakfast included Sleep Inn View Hotel 417 reviews 5.1 km from Wilderness at the Smokies Resort Free Wifi Free parking Taking safety measures Special offer Visit hotel website View more hotels in Sevierville (3,529) Traveller rating Excellent 1,118 Very good 1,040 Average 557 . Date of stay: April 2021. You can bring your roku or firestorm, but good luck keeping it connected. The final straw was when we arrived at the actual water park the entire kids area was shut down. If you can catch a sale of go during the week, its a nice trip. (2) RESORT HIDDEN FEES- I have used Hotels.com for 7 years now with no issues. Wilderness at the Smokies: Waterparks. Enjoy Homemade Pizza, Juicy Burgers or Chicken Tenders, just to name a few favorites. Be sure to enjoy a meal at any of the 7 onsite restaurants . Click on the links below to see your options. I went into the next room- I found 1 dead bug that looked like a cockroach and then went into the bathroom to find a "water bug" as we were informed by the maintenance person who came down to look at the bug. Adventure Pass Long hours. meeting & banquet space at wilderness resort Various well-appointed meeting room styles are available for conferences, weddings, meetings or speakers. Please see our partners for more details. Wilderness at the Smokies is a luxurious vacation and meeting destination. 2. (877) 325-9453 This is a great hotel for the family!! Wilderness at the Smokies Resort 3,520 reviews #1 of 2 resorts in Sevierville 1424 Old Knoxville Hwy, Sevierville, TN 37876-1358 Check In / / Check Out / / Guests Contact accommodation for availability. We believe your guest unit is your sanctuary and this is a best practice to provide peace of mind for all of our guests. Was this review helpful? The ones we had were good. Overview Room Information Reviews Family Activities Family Dining Planning & Tips Overview TN (3) Our patio door didn't lock. My only gripe with the outdoor water park is that theres only one entrance and theres not a gate for those that are on the back side . poor customer service for a 600+ per night room. We frequently visit almost everyear. The perfect gift and can be used towards lodging, onsite shops and restaurants. How Kindness and Care Can Serve as a Vehicle for Positive Change Compassion can act as a sustaining intention even while making proactive and difficult choices. Double Queen Balcony. Staff members who are not fully vaccinated will continue to be required to wear a protective face covering when in close contact with other individuals. The Accessible King Suite is a 362 square-foot room that features a King-size bed and a Twin sleeper sofa. WILDERNESS AT THE SMOKIES - 452 Photos & 367 Reviews - 1424 Old Knoxville Hwy, Sevierville, TN - Yelp Wilderness At the Smokies 367 reviews Claimed Amusement Parks, Climbing, Resorts Open Open 24 hours See 458 photos The Island in Pigeon Forge Rowdy Bear Mountain Coaster Rockin Raceway Smoky Mountain Alpine Coaster The Coaster at Goats on the Roof But that is ridiculous and rude that the person Laila I talked to inquired about the fee, just stating that it was hidden in the fine print. View all Wilderness at the Smokies is a very family oriented place. I did enjoy my visit, but a couple of the employees need to work on their customer service, they speak as if everyone visiting already knows everything about the property. We calmly went down to talk to guest services and were offered another room. Overall, the resort is nice, clean, and a pleasant stay. By that time it was about 12:30am, I was so upset and tired that I just wanted to go to bed. Double Bedrooms starting at $299.99 Verified Get Offer + Show Details & Exclusions UP TO 20% Off Up to 20% off 2 Night Stays Verified Reveal Code + Show Details & Exclusions Popular Wilderness at the Smokies Coupons Get Wilderness at the Smokies Coupons Includes Today's Best Offers email. Bring your own and just drink in your room. Posted on May 25, 2019 January 17, 2020 by ScamsGarage in Automotive Projects . Wilderness at the Smokies Resort: Beware of Shuttle - See 3,527 traveler reviews, 1,250 candid photos, and great deals for Wilderness at the Smokies Resort at Tripadvisor. The shuttle service was extremely nice. (And older adults as well). Please remember the Wilderness is a family resort and we ask all guests to be respectful of each other, and our staff, as COVID-19 regulations and philosophies evolve. Golf at Sevierville Golf Club, known as the best in the Smokies.Featured Rooms & Rates Photos View 15 Photos Map & Directions 1410 Winfield Dunn Parkway, Sevierville, TN, 37876 Get Directions Amenities Amenities.. Quality Inn & Suites Sevierville - Pigeon Forge View Hotel 463 reviews 0.7 miles from Wilderness at the Smokies Resort Free Wifi Free parking Special offer Visit hotel website Breakfast included Super 8 by Wyndham Sevierville Riverside View Hotel 694 reviews 0.8 miles from Wilderness at the Smokies Resort Free Wifi Free parking Breakfast included Plus all the options of dining was a plus. CONS: 1. (877) 325-9453 Wilderness at the Smokies insights Based on 68 survey responses What people like Feeling of personal appreciation Ability to meet personal goals Clear sense of purpose Areas for improvement Sense of belonging Support from manager Fair pay for job 4.0 4 stars I love (Former Employee) - lifeguard - June 4, 2022 Wilderness at the Smokies Resort: Wilderness Stone Hill - Read 3,529 reviews, view 1,250 photos, and find great deals for Wilderness at the Smokies Resort at Tripadvisor Sad to say but its gone way way down hill. The food was pretty good and the prices werent that bad. If you can catch a sale its definitely worth it!! The property is nice with great amenities. Good for checking in, bad for anyone just needing quick assistance. The room was clean and did not seem outdated as others mentioned. TINY! These staff members will be provided a bracelet indicating their full vaccination status. I wish the would warm the temperature so the little kids didnt freeze so bad. 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